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PNB’s Banking Services through WhatsApp

Punjab National Bank is now catering its Account holders as well as non-account holders through WhatsApp. There is a plethora of services that are being offered by Punjab National Bank over WhatsApp and shall be continuously adding more.

To access PNB’s Banking services on WhatsApp, add +91-9264092640 to your contacts and Say ‘Hi’, ‘Hello’ etc. on +91-9264092640 from registered mobile number Whatsapp Icon icon available on various platforms of PNB

Before starting a conversation, check green tick Whatsapp Icon along with Punjab National Bank’s name to ensure that this is a genuine Punjab National Bank’s WhatsApp Account.

Click here to view Terms & Conditions

Registration Process

Add +91-9264092640 to your contacts and then send ‘Hi’, ‘Hello’ etc. to this number on WhatsApp

Or

Click on this link: https://wa.me/message/GFOLYHMKQGOKF1

or

Scan below QR:

Whatsapp Icon

Why you should use PNB’s Banking Services on WhatsApp

  • ‘Available’ – 24/7 x 365 (even on holidays!)
  • Non-PNB customers can also use services like Account Opening, Offers, nearest Bank ATM’s & branches, enquire latest interest rates and enquire latest products offered by bank etc.
  • Secure way of banking (end to end encryption)!

Services We Offer

Currently we are offering the below services through WhatsApp messaging. We will continue to add more and more services for customers’ convenience.

  • Account Related Services such as Balance Enquiry, Last 5 transactions, Register for E-Statement etc.
  • Cheque Services such as Cheque book request, Stop Cheque, Enquire Cheque Status, Positive Pay System etc.
  • Emergency services such as Disable Internet/Mobile Banking, Disable/Block Debit Card, Block UPI Services, Stop Cheque etc.
  • Open Account online
  • Enquire about Bank’s Products such as Loan schemes, Deposit schemes, latest Interest rates, Insurance products etc.
  • NRI Corner for services offered to NRIs by Bank
  • Enquire about Bank’s Digital products such as Mobile Banking, Internet Banking, etc.
  • Current Offers
  • Locate nearest PNB ATM, BNA, Branch etc. or locate bank on Social Media handles
  • Download various Bank forms, demo videos, user guides etc.

FAQs

Q.1 I am not a PNB Account holder; can I still use PNB’s Banking Services on WhatsApp?

Ans.Yes, you can use PNB’s Banking Services on WhatsApp even if you are not an existing PNB Account holder but only information based services will be available to you and account related services such as balance enquiry, last 5 transactions etc. will not be accessible. You may still open an account with Punjab National Bank and enjoy all the services.

Ans.To access services like balance enquiry, stop cheque etc., you need to send message on WhatsApp using the mobile number which is registered with Bank.

Ans.You can start chatting with PNB on WhatsApp through following modes:

Add 9264092640 to your contacts and then send ‘Hi’, ‘Hello’ etc. to this number on WhatsApp

or

Click on this link: https://wa.me/message/GFOLYHMKQGOKF1

or

Scan below QR:

Whatsapp Icon

Ans.At present, there is no charge for using PNB’s Banking Services on WhatsApp

Ans.Yes. All the messages on WhatsApp are end to end encrypted hence chatting over WhatsApp with PNB is secure. However, you should read all the terms and conditions before starting the conversation.

Ans.You can only use those services which are being provided by PNB on WhatsApp.

Ans.Yes, you can Opt out from receiving push notifications by using Bank Updates option given under My Settings option option in PNB’s WhatsApp Banking Services.

Ans.Yes, you can Opt in for receiving push notifications by using the Bank Updates option given under My Settings option option in PNB’s WhatsApp Banking Services.

Ans.Yes this number is also used by Punjab National Bank for sending important updates to customers. However, Banking Services are available on 92640-92640 only.

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